Support

One person answers this address. Expect a reply within a few days.

Email support@hasanali.space. It helps to include your iPhone model, the iOS version, and what you did just before the problem — a screenshot is worth more than a description.

Before you write

My subscription is not showing up

Open the paywall and tap Restore Purchases. This re-reads your purchase from Apple and is the fix for a subscription that vanished after reinstalling or switching devices. If it does not work, tell us the Apple ID email you purchased with — not the password.

I want a refund

Refunds go through Apple, not through us; we cannot issue one. Use reportaproblem.apple.com with the Apple ID that made the purchase.

I want to cancel

Settings → your name → Subscriptions on your device. Deleting the app does not cancel the subscription.

It identified the wrong bottle

It happens — usually with a dark label, a reflection, or the bottle too far from the camera. Try again with the label filling the frame. If a specific bottle is consistently wrong, send the photo and we will look at it.

I want my data deleted

Settings → Delete My Data in the app removes your recipes, collections, preferences, usage events, and the stored photos, immediately and permanently. Nothing is kept back and there is no recovery. See the privacy policy for what is held and why.

Reporting something serious

If you have found a security problem or a way to reach another person's data, please write before publishing it. You will get a reply.